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Cooking.com is a leading online retailer of kitchenware and houseware items. In business since 1998, our site offers
thousands of products from every major kitchen brand and hard to find items in cookware, cutlery, bakeware and small appliances and
we also carry smaller items that every kitchen needs such as peelers, graters and strainers, as well as some very unique utensils
many cooks probably never knew existed. Our site is user-friendly with easy checkout and prompt delivery. We pride ourselves on
providing excellent customer service - in fact, for the fourth year in a row, Cooking.com has received BizRate's Circle of Excellence
Award for outstanding customer service. |
Cooking.com was founded in 1998. The company was started by several of us that had worked together at The Disney
Store in Glendale, CA. Cooking.com at all enjoyed the business of retail and were excited about the opportunities the
internet created. Also, we all had a passion for creating a great company.
How did we pick Cooking? The credit goes to one of our initial investors, idealab! They teamed us up with a cookbook publisher,
and we had the perfect blend of cooking and retail knowledge to launch the best cooking website.
A lot has changed with e-commerce from 1998 to today. However, Cooking.com successfully rode the internet bubble and survived
the burst, pleased to have helped millions of customers along the way. Through the years we've maintained the integrity of our
company and stayed true to our goals:
- Offer a complete assortment of products, including every top brand.
- Create a shopping experience that is extremely intuitive and simple.
- Provide dependable and affordable delivery --backed up by our own distribution center.
- Assist you quickly and efficiently by offering highly responsive customer service.
Why shop with Cooking.com?
I’m often asked, “Why should I buy my kitchenware from Cooking.com?
I can stop by the mall and find kitchenware products at many local shops”.
I think you’ll choose to shop with Cooking.com because you’ll find the products you want and information you need at Cooking.com.
We listen to our customers every day - adding new items they’ve requested and discontinuing poorly rated products. Cooking.com
continually update and improve our site, our content, our services and the site’s functionality based on the suggestions of our
customers. Cooking.com strive to offer every kitchenware product and all the information about these products and brands for
on-line shoppers. It’s a goal that our customers are helping us achieve through their suggestions and comments.
We also offer recipes and feature articles from trusted and reputable sources that we've partnered with over the years including
Cooks' Catalogue - the definitive guide to cooking equipment; top magazines including Cooking Light, Food & Wine, Fine
Cooking and Taste of Home; and trusted brands such as Nestle, Betty Crocker and Crisco. We offer this content because our
customers want recipes!
Our teams in Santa Monica and Ontario California are working hard to meet your needs. And while our competitors may occasionally
offer a lower price or a larger number of recipes, we believe we offer the best overall experience - the right combination of
service, value and products that you've requested.
I’m also proud of the fact that Cooking.com has been recognized for outstanding customer service and intuitive website design by
numerous sources.
As Cooking.com continue to evolve our site and company every day to address your needs, your suggestions and comments are always
welcome.
Sincerely,
Tracy Randall
Founder and President
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