Frequently Asked Questions
| Q: |
DoExpedia.com accept my credit card?
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| A: |
For your protection, Expedia requires the billing address for ticket delivery to be
the same address where the bill for your credit card is sent each month. When you enter your
credit card and billing information, please make sure the address and ZIP or postal code are
correct. Also, address verification isn't available for certain types of debit cards. In this
case, simply enter another valid credit card and billing address. |
| Q: |
What airlines offer e-tickets?
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| A: |
E-tickets, now offered by most major airlines, allow you to travel without a paper
ticket, eliminating the worry of leaving your tickets behind.
A partial list of airlines which offer e-tickets: Aeromexico, Air Canada,
Air France, Alaska Airlines, America West, American Airlines, American Transair, British
Airways, Continental Airlines, Delta Airlines, Frontier Airlines, Hawaiian Airlines, Midway
Airlines, Midwest Express, National Airlines, Northwest Airlines, SAS, Sun Country Air,
United Airlines, and US Airways. In order to qualify for e-tickets, all segments of your
trip must be flown on the same airline. Note that while all of these airlines offer this
service, e-tickets may not be available for every flight.
This list will be updated as e-tickets become available on more airlines.
If you do not wish to use e-tickets, or if e-tickets are not available for your flight, there
will be an additional shipping and handling charge for paper tickets.
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| Q: |
How can I enter special discount plans, like free tickets, government employee
discounts, etc?
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| A: |
Right now, Flight Wizard and Lodging Wizard allow you to enter your frequent flyer
and frequent guest plan numbers. Car Wizard allows you to enter the numbers for any frequent
car rental plans to which you belong, or the discount codes appearing on coupons or available
through organizations that offer special travel benefits. You should receive whatever
discounts apply to those programs.
The current version of Expedia is not able to process free ticket options or car
upgrades from frequent flyer programs. We regret any inconvenience this may cause you, but
we are researching ways to handle these options for future versions of Expedia.
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| Q: |
Why did the fare change at purchase time?
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| A: |
Expedia uses a real-time reservation database, the same used by travel agents
worldwide, listing actual ticket prices and availability. As airlines fill flights or change
fares, the database immediately reflects those changes. Always be sure to double-check prices
when reserving or purchasing tickets, as the fare may have changed since you first searched for
fares or created your itinerary.
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Welcome to Expedia
Learn about our site and services
Expedia.com is ready to help you plan the right trip at the right price, right from
your desktop. Whether you are planning a trip around the world or just need driving
directions across town, we can help.
Start planning your trip
To plan a great trip, you must first choose a great destination. Preview destinations with our
Slide Shows. Read about major attractions, culture, weather, and more—for hundreds of
locations—in our Destinations & Interests section. If golf, romance, or the need to just
lounge on a beach is the reason for your trip, you'll appreciate our tailored tips and
advice.
Book a flight
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Search for flights, hotels, rental cars, packages, and cruises
right from the home page.
Search for flights by date or destination. Choose from an average of 400
available flight combinations for every coach class domestic flight search you
perform. We provide you with the lowest fare we can find for the dates and times
you specify.
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Take advantage of the savings offered by our Web fares--fares available only over the
Internet. Save even more money by booking an Expedia Bargain Fare. Or offer the price you want to
pay with Flight Price Matcher--we'll check if a major carrier will accept your offer. If your
dates are flexible, search for the airlines' lowest published fares between certain routes with
our Fare Calendar.
Reserve a hotel room
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Choose from thousands of lodging options, including Expedia
Special Rate hotels, offered to you at special negotiated rates with a
low-price guarantee. Details include amenities and maps.
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Find a vacation package
If you need a hotel plus a flight and/or rental car, consider saving time and money by
booking a vacation package. Expedia combines negotiated hotel, flight, and rental car rates to
offer value packages to almost 400 popular destinations worldwide.
Easy access to your travel information
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Saved itineraries can found on your "My Trips" page. Click the "My
Profile" link to view and modify your own profile as well as that of anyone
you have designated as a fellow traveler. Coupons for special offers and
promotions for which you've qualified can also be found here.
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