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Brands: Kenmore: Top-selling
appliance brand in the U.S., where one in
every two homeowners owns a Kenmore
appliance. Craftsman: No. 1-ranked brand
by men in the U.S. for overall quality.
DieHard: Most preferred automotive
battery in the U.S. Lands' End: Largest
specialty apparel catalog company in the
U.S. and one of the largest online
sellers of apparel. Covington: Updated,
casual apparel, footwear and accessories
for women, men and children. Apostrophe:
Fashion-forward stylish apparel, footwear
and accessories for the modern
woman.
Ordering Information Sears
Customer Care
Questions about your
order? Our Customer Service
Representatives will help. Call
1-800-291-5577, Monday through Friday,
8:00AM.-7:00PM., Saturday 9:00AM.-1:00PM.
Central Time. Please reference the order
number on your packing slip when calling
for customer service assistance.
Merchandise Returns
Satisfaction Guaranteed or Your Money
Back.
If you are not 100% satisfied,
merchandise can be returned for credit
or refund. All claims should be
made within 60 days of receipt of
merchandise. Shipping and handling charges
are not refundable. Sears
regret that Sears
retail stores are unable to
accept catalog returns. Deductions on
multiple savings items are subject to
reduction if merchandise is returned.
For return instructions, please see
pack list or call 1-800-291-5577.
Monday-Friday, 8:00 A.M. - 7:00
P.M., Saturday 9:00 A.M. - 1:00 P.M.
Central Standard Time.
Out-of-Stock Policy
If
an item is out-of-stock, Sears
may send a substitute of equal
or greater value. If a substitution is
not available and additional stock cannot
be obtained, Sears will cancel your order and
notify you of cancellation.
Cancellation Policy
Sears
will attempt to cancel an
unshipped order, provided you notify us
with in 24 hours of placing the
order.
Shipping and Handling
Sears
regret that we can ship only to
the 48 contiguous states. Shipping and
handling charges vary for each item. Your
shipping and handling charges will be
confirmed when you place your
order.
or by writing to:
Shop at Home
P.O. Box 2789
Cedar Rapids, IA 52406-2789
Pricing Policy
Sears
reserve the right to correct
pricing errors without notice.
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