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Out-of-Stock Policy
If
an item is out-of-stock, we may send a substitute of equal or
greater value. If a substitution is not available and additional
stock cannot be obtained, we will cancel your order and notify you
of cancellation.
Cancellation Policy
We will attempt to cancel an
unshipped order, provided you notify us with in 24 hours of placing
the order.
Shipping and Handling
We regret that we can ship only to
the 48 contiguous states. Shipping and handling charges vary for
each item. Your shipping and handling charges will be confirmed
when you place your order.
Warranty
Information
Warranties are packaged with all products that
are designated as having a warranty. You can obtain a copy of the
warranty prior to purchase by sending email to:
CustomerService@SearsShowPlace.com
or by writing
to:
Shop at Home
P.O. Box 2789
Cedar Rapids, IA 52406-2789
Pricing Policy
We reserve the right to correct pricing
errors without notice.
Mailing Lists
Sears Shop at Home Services, Inc. does not
rent it's mailing list to outside companies. If you would like to
stop receiving our Specialty Catalogs please write to:
Sears Shop at Home Services, Inc.
List Maintenance - Privacy E4-115A
3333 Beverly Road
Hoffman Estates, IL 60179
Deferred Billing
option
Orders of $199
or more charged to your Sears card may qualify for deferred
billing. See your catalog for details. You must ask for this option
when ordering. Subject to credit approval. Finance charges accrue
during the deferral period.
Credit
terms:
Sears Card (SM)/Sears Premier
Card(SM)/Sears Charge Plus (SM) annual percentage
rate (APR) up to 24.9%, Minimum monthly
finance charge on all accounts up to
$1.00 if any finance charge is due. See your account terms
and conditions for applicable rates.
Sears Card Schedule of
Minimum Monthly Payments:
The required minimum monthly payment is based on the Current New
Balance on the account. Monthly payments shown are for merchandise
only and does not include tax or delivery.
Your actual monthly payment may vary depending on your account
balance. Payments shown are for Sears Card (SM)/Sears
Premier Card (SM)
only.
| New
Balance |
Monthly Payments |
| $.01
to 10.00 |
Balance |
| 10.01
to 450.00 |
$10.00 |
| 450.01
- 495.00 |
$11.00 |
| 495.01
- 540.00 |
$12.00 |
| 540.01 - and up |
1/45
of the balance, rounded to the next higher whole dollar
amount. |
Sears Shop at Home Service cannot
assist you with questions for Sears, Roebuck and Co. Please use the
numbers below for faster service.
For questions about your Sears
card statement call 1-800-917-7700
To arrange for repair service call
1-800-473-7247
To obtain replacement parts
(please have model and part numbers ready)
1-800-366-7278
For information about a Sears
Maintenance agreement:
1-800-827-6655 | 